Quality Management

Juran's Quality Control Handbook, 4th Edition
edited by J.M. Juran and Frank M. Gryna. McGraw-Hill, 1988. See Details
This is the bible of quality. Use it as a reference work, and don't be intimidated by its size, scope, or depth. Each topic is well indexed and written.
If you only have one book on quality, it had better be this one!

Quality Function Deployment: How to Make QFD Work for You
by Lou Cohen. Addison-Wesley, 1995. See Details

Goldratt's Theory of Constraints: A Systems Approach to Continuous Improvement
by H. William Dettmer. ASQ Quality Press, 1997. See Details

The Goal: A Process of Ongoing Improvement
by Eliyahu M. Goldratt and Jeff Cox. North River Press, 1986. See Details

The Man Who Discovered Quality
by Andrea Gabor, Random House, 1990 Read Review | See Details

Deming Management at Work
by Mary Walton, Putnam, 1991. Read Review | See Details

Juran on Quality by Design: The New Steps for Planning Quality into Goods and Services
by J. M. Juran, Free Press, 1992. Read Review

Quality is Still Free: Making Quality Certain in Uncertain Times
by Philip B. Crosby. McGraw-Hill, 1996. See Details



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