Data-Oriented Quality Solutions helps clients achieve world-class success in their business application of information technology.

Our consulting, education, and research programs emphasize quality, mutuality, efficiency, and innovation. Our Solutions! offers adaptable and easy-to-use materials that can be applied immediately in your organization.

Our strength is in our ability to help you internalize and integrate diverse quality, systems, and organizational models. Satisfaction is guaranteed!

Values

QUALITY - Client satisfaction determines success.

MUTUALITY - Client and consultant must benefit.

EFFICIENCY - All activities must add value.

INNOVATION - Seek new paradigms.

Goals

MANAGEMENT LEADERSHIP - To help client management understand their role in quality and to enable and foster a quality environment.

PROCESS CAPABILITY - To help clients understand and implement the state-of-the-art methods, disciplines, techniques, and tools needed to produce quality information systems.

PRODUCT STANDARDS - To help clients establish the standards and procedures necessary to promote consistency and innovation in the delivery of information technology products and services.

MEASUREMENT - To help clients establish information technology metrics for quality, productivity, and customer satisfaction to self-assess and benchmark.

CONTINUOUS IMPROVEMENT - To help clients combine the dimensions of leadership, process capability, product standards, and measurement to create a culture of continuous improvement.